If you have technical problems logging into Moodle or JSCC Email, you may email Just Ask Tech Support at justasktechsupport@jamessprunt.edu or call 910-275-6400. (For a faster response, please provide your full name, JSCC student ID number, and a brief description of your problem including error messages.) Fall operating hours are Monday-Thursday, 8:00 am - 5:00 pm and Friday 8:00 am - 12:00 pm. The help desk is located in the Library in the Boyette building.
JSCC also offers 24/7 support that provides an online knowledge base, phone support, and online chat. Visit the website, https://jamessprunt.edusupportcenter.com or call 866-828-0199.
If you would like to use a mobile app to access Moodle on your mobile devices, you must use the Open-LMS app available in Apple and Google Play Store. You may scan the QR code below to download the app now.
If you would like to use a mobile app to access the JSCC Moodle site on your mobile device, please download the Open-LMS app found in the Apple and Google Play Store. (The traditional Moodle app is not supported.) Attached you will find a getting started document or you may view the
Scan the QR code with your phone to download the OpenLMS app now.
Director of Foundation Services
tsandlin@jamessprunt.edu
